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  1. Dahua Overseas Call Center
  2. Alarms
  3. Alarm Controller

Alarm Controller

  • How to query zone status by keypad?
  • After the alarm is triggered, the app cannot receive the alarm push
  • There is no alarm when the accessory event is triggered.
  • The accessory is often offline
  • The hub is often offline
  • The hub cannot be connected to network
  • Accessory pairing failed
  • Can ARK10-V2 be used with ARC9016C-V3?
  • How many can be connected in maximum?
  • How to configurate for the zones in extended module?
  • Why wireless auto registration fails?
  • What resistor needs to be connected to the defense zone of the RS485 extended module?
  • What resistor needs to be connected to the defense zone of the MBUS extended module?
  • How to set auto defense arm?
  • Why the keypad reminds 2G/4G module failure?
  • How to add users with card?
  • Why it pops up a prompt of network error?
  • If an alarm is generated in the defense zone when the keyboard is inputting the command, will the current command operation process be interrupted?
  • Does the siren connection port need a separate power supply?
  • Why the siren doesn't ring when alarm is triggered?
  • How many alarmout channel should be connected in local?
  • How many alarm in channel should be connected in local?
  • What if the printer can't be used?
  • Can the siren be connected to the output port?
  • What is the difference between RS485 type expansion module and MBUS type module connection?
  • How many RS485 extended modules can be connected?
  • How many output expansion modules can be connected at most?
  • How many MBUS input expansion modules can be connected at most?
  • Why can't I receive the messages on mobile phone?
  • What if the network gets stuck?
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